Orders are dispatched every weekday from our UK warehouse. If there is a delay or problem with your order then we contact you asap by phone or email.
All products are currently shipped by a Royal Mail 1st class service and should be with you in 1-3 working days. Please contact us to arrange an express service.
Orders from outside the UK take longer to arrive. Please allow one week for delivery to Europe and two weeks for the rest of the world.
We hope you are very happy with your purchase. If you do want to return any products then please post to the address below in an unused condition and we can arrange a refund or exchange. Please note that we can only accept returns from our online store.
Unit 4 Farriers Way,
Temple Farm Industrial Estate
Southend, Essex, SS25RY